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HTML Tags in the import

Jan 13, 2014 at 6:47 PM
Why do all these HTML tags get put in on the import? It's almost unreadable.

Example

User Story 121: Process lists on date an email campaign is scheduled
<html><head/><body>As a marketer, I want to be able to schedule email campaigns to be sent out at a future date for convenience, and process my lists on the date the email is scheduled to go out so I can send my campaign to my most updated list.<br><br>Description:  Currently,  even if you do not choose to pre-process your campaign, if you schedule an email to be sent in the future and save, we process you lists when you save.  So, if contacts have unsubscribed, or been added or removed since you saved, they list will not reflect that.  This is dangerous, especially when it comes to CAN-SPAM because we could be violating that if opt outs get the email.<br><br>Requesting clients:  Global Knowledge and SQE.  But, this is something I'm sure all of our clients would want, they just don't know how it works by default.<br><br><br></body></html>
Sep 1, 2014 at 7:33 AM
I am also having the problem where the raw HTML is coming out in the description fields.
This also means that inline images come up simply as <IMG src="...">

Verbatim Example (commercial in confidence text replaced with ...):
<html><head/><body><p>.... </p>
<p>&nbsp;</p> <p>Original:</p> <p><img src="http://...." width=1106></p></body></html>


Reading other posts, it seem that this is not a problem for everyone.

Does anyone have a solution?
Sep 1, 2014 at 9:32 PM
Ultimately this is a mismatch between the type of the field in the work item, and the type of the content control in the addin's template. I suggest you edit the layout using the layout designer and re-add the problem field to the layout, after deleting the old one from the layout.

Regards

Rob